Refund policy

We offer a 30-day money-back guarantee. Try our products for 30 days, and if you're not completely satisfied, contact us to request a return and full refund -- no questions asked.

To start a return, contact us within 30 days of receiving your item at info@worksharptools.com.au. You'll need your receipt or proof of purchase. Please contact us before sending anything back, as items returned without prior approval will not be accepted. Return shipping costs are the responsibility of the customer.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at info@worksharptools.com.au.

This refund policy applies to Work Sharp products purchased directly from www.worksharptools.com.au only.
Work Sharp product purchased through retail distributors must be returned to their place of purchase.